Support
Answers to common questions. If yours isn’t here, write to us below.
Common questions
I don’t hear a sound when the timer ends
Browsers block sound until you have interacted with the page, so press Start once rather than starting with the keyboard right after the page loads. Check that the tab and your device aren’t muted, and that sound is on in Settings. Settings › Test sound plays the chime.
Does the timer keep running if I close the tab?
Timer and Sequence remember when they will end, so when you come back the time shown is correct. The chime can only play while the page is open, though.
My countdowns, laps or focus history are gone
They are saved in your browser on this device. Clearing site data, using a private window, or opening Timestre in another browser or on another device starts fresh.
Full screen or notifications don’t work
Both need the secure (https) version of the site and permission from your browser. Check the site permissions in your browser’s address bar.
Keyboard shortcuts
Space start or pause · R reset · N next stage in Sequence · F full screen · D change the timer face · Esc close a panel or leave full screen.
How do I share a countdown?
Open the event on the Countdown page and copy its share link. Whoever opens it sees the same countdown.
Write to us
Questions, feedback or a bug to report? Write to [email protected] and we’ll reply by email.